Shipping, Return/Exchange and Delivery Policy

The Elements Cosmetics and Lingerie makes every effort to have all products in stock. Please note that some products may not be on stock shelves and have to be pre-ordered from our manufacturers. Shipping times may vary. See shipping policy below:

Standard Processing, Priority Shipping and Delivery 7-14 business days on all orders

All orders are shipped via USPS Priority Shipping at a fee of $7.95 for orders up to $49.99.

Free shipping on all domestic US orders $50.00 or more.

All orders will be processed within 1-3 business days if your order is received by 5:00 pm central time, depending on product availability. Orders received after 5:00 pm central will be processed the next business day. Please allow at least 14 business days to receive your shipment.

Monthly Subscriptions

All Monthly Subscriptions are shipped on or around the 25th of each month. Your credit card will be billed 5 days before shipping on your shipping date.  Taxes are required by law.

Monthly subscriptions are charged on a monthly basis plus tax. Monthly Subscriptions are non-returnable and no refunds are issued. Subscriptions can be canceled at any time.

If you have any questions or concerns, please contact us at with your name and order number, and we will respond to you as soon as possible.

SashaFranke Lingerie and The Elements Cosmetics Return and Exchange Policy

Due to the sanitary conditions and to keep customers safe from potential exposure, ALL SALES ARE FINAL on lingerie and cosmetic items AT THIS TIME. Thank you for your understanding.

Returns and Exchanges

If you are unhappy with a steel-boned corset, clothing or jewelry, simply email us at with your order number and the reason for your return or exchange. We will provide a shipping label for your return or exchange. Please remember that your item must be in it's original state, in it's original package with no visible damage, discolorations or wear and tear. You have 7 business days to return or exchange your item.

P.O. Boxes & APO/FPO or U.S Territories

The Elements Cosmetics and Lingerie will ship to APO/FPO addresses. Orders shipped to Domestic P.O. Boxes and APO/FPO addresses must be sent using USPS Priority Mail. Because these are government addresses and therefore must be shipped using this method. Delivery may take longer than the standard transit times quoted. 

Shipments to Alaska, Hawaii & the U.S. Territories
Orders shipped to Alaska, Hawaii or any of the U.S. territories may take up to an additional 10 business days to arrive. We ship to U.S. Territories including American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands. Orders shipped to these locations must be shipped USPS Priority Mail may take longer than the standard transit times for arrival.

Policy And Terms

By placing an order with The Elements Cosmetics and Lingerie you are responsible for original shipping charges, all applicable Customs Import fees and/or surcharges. This also applies to any shipments that are refused by you at delivery.
Please understand The Elements Cosmetics and Lingerie is not responsible for lost, broken, missing or misplaced packages due by the carrier. Please contact your local postal carrier for information. Orders cannot be canceled after being shipped.

Order Cancellations or Changes

Once you submit your order, we are unable to make cancellations or changes. If you want to cancel or change your order please email us within 24 hours at with your name and order number.

The Elements Cosmetics and Lingerie is not responsible for the forces of nature due to any weather conditions or man made conditions.

Orders are not processed or shipped on holidays or weekends

The Elements Cosmetics and Lingerie does not ship internationally at this time

Thank you for your business and understanding